Safe from harm

One of Social Services' most important tasks is to protect vulnerable people from harm and abuse. If a vulnerable adult is harmed and cannot protect themselves we call this adult abuse. Abuse can happen in many different places such as:

  • Someone's own home
  • In a care home
  • In a hospital
  • In a day centre
  • In a public place

The abuse can be of different types such as:

  • Physical abuse - being hit or slapped.
  • Emotional abuse - being threatened or bullied, or someone else making decisions for you.
  • Financial abuse - having money or property stolen, being tricked out of benefits.
  • Neglect - not being given enough to eat or drink; being given the wrong medication.
  • Sexual abuse - being touched or kissed when it is not wanted, being raped or made to listen to sexual comments.
  • Discrimination - ignoring religious beliefs, comments or jokes about someone's race or disability.
  • Psychological abuse - emotional abuse, threats of harm or abandonment, humiliation, intimidation, verbal abuse, deprivation of contact.
  • Domestic violence - psychological, physical, sexual, financial, emotional abuse.
  • Modern slavery - encompasses slavery, human trafficking, forced labour and domestic servitude.
  • Organisational abuse - neglect and poor care practice within an institution or specific care setting such as a hospital or care home.
  • Self neglect - covers a wide range of behaviour neglecting to care for one's personal hygiene, health or surroundings and includes behaviour such as hoarding.

If you are worried that someone is being abused you need to share your worries with someone who can help.

Contact Family Connect and Adult Safeguarding on 01952 385385. If you do not want to do this, you can tell someone who will report your worries, such as a doctor or district nurse. You can also call the police on 101 (or 999 in an emergency). The important thing is to tell someone. General enquiries about the adult safeguarding and protection system can be made to Family Connect and Adult Safeguarding on 01952 385385.

Your worries will be taken seriously. Staff will be sensitive and respect your confidence. Information may be shared with others, including the police if it is necessary to protect any vulnerable person. You should be told if this is going to happen.

You can find out more information on our Safeguarding Adults poster, as well as in our Safeguarding Adults in Telford & Wrekin and Section 42 Safeguarding enquiry fact sheets.

Visit this is an information hub containing places within the community that you can go if you are out and about in the community and you feel unsafe, scared or at risk.

Telford & Wrekin Safeguarding Adults Board (TWSAB)

Safeguarding adults and reducing the risk of harm to individuals in our communities requires effective co-ordination. The Care Act 2014 requires local authorities to set up a Safeguarding Adults Board (SAB) in their area, giving these boards a clear basis in law for the first time. The Care Act 2014 Guidance provides further detail on how this should be achieved.

The Care Act: Safeguarding adults

The Care Act 2014 sets out a clear legal framework for how local authorities and other parts of the system should protect adults at risk of abuse or neglect.